// / Policies & your rights
Business & contact
Updated 5 November 2026 · Version 2026-11-05
Operator
- Trading name
- YAY
- Operator / creator
- Palin, trading as YAY
- Location
- New Zealand
Contact and complaints
Open a private YAY Discord support ticket. Use a private ticket for order, subscription, refund, privacy and accessibility questions. Include the page or product involved and the issue; keep keys and payment credentials private. For a privacy request you can also use the website request form. YAY operates as an independent online trader. Business correspondence details can be updated when a suitable contact address is available.
Product and payment information
YAY sells software licence access in USD. Product pages and checkout distinguish one-time purchases and automatic renewals. Downloads are free; a paid or eligible trial key unlocks the app. YAY is independent of Epic Games, Mojang/Microsoft, Sony, Nintendo and other publishers. Their names identify compatibility only, not sponsorship or permission to use macros.
Accessibility
We are improving keyboard access, focus visibility, contrast, form labels and text alternatives. We do not claim independent WCAG certification. If a feature is difficult to use, contact support with the page, browser and what blocked you; an error screenshot is optional and should not include private data.