Terms of service

Seller and eligibility

These terms apply to purchases from YAY, operated by Palin, trading as YAY in New Zealand. See business and contact details. You must be at least 13 and meet the minimum age for Discord in your country. If you are under 18, a parent or guardian must review these terms and authorise the account and purchase. Do not purchase using someone else’s payment method without permission.

What you are buying

Software downloads are free; payment buys the product-specific licence shown at checkout. A Macro key does not automatically unlock Tweaks or MC Client. A bundle specifies its separate keys. Each key is for personal use on one PC/installation unless the product description expressly says otherwise. Device resets require ownership checks. Internet is required for activation and periodic licence validation. Check the product’s stated Windows/runtime/controller requirements before purchase.

Lifetime plans are one-time purchases with no scheduled licence expiry in the current system. They do not promise perpetual hosting, uninterrupted operation, every future product or compatibility with every future game/update. We will not use this wording to remove mandatory consumer rights or retroactively cancel a paid licence without a valid reason.

Prices, renewals and cancellation

All amounts are USD. The order summary shows quantity, discounts, amount payable and any recurring interval before you agree. YAY adds no separate checkout or processing surcharge. Any tax collected by YAY must be included in the displayed total; your bank may impose its own foreign-exchange charges. Subscription plans renew at the quoted interval and renewal amount until cancelled. Lifetime and Tweaks one-week plans are one-time payments. A card-based trial, if offered, states its first charge and renewal terms separately from the no-card Discord trial.

Cancel future renewals using Manage subscription on your private receipt or in My account → Order history. No account is required to use a valid guest receipt session. If it is lost, contact support for verified recovery or cancellation help. Cancellation normally takes effect at the end of the paid period; it does not automatically refund prior charges. Failed renewals do not add paid access. See the refund policy.

Use, limitations and game rules

Do not share/resell keys, access another person’s account, interfere with licensing, or use the service for fraud, harassment or malware. YAY is independent of game publishers. Macros may be restricted by a game, platform or competition; check their current rules. No promise is made that a tool is undetectable, permitted in every game, ban-proof, or guaranteed to improve FPS, latency or results. Controller triggers currently produce configured keyboard/mouse actions; hardware compatibility varies.

Payments, access and problems

Access is issued after verified payment and can be suspended for an unpaid period, verified refund, payment dispute, fraud or a material licence breach. Contact support if an action is mistaken. Current bundle processing can revoke both keys even after a partial refund, so staff must explain and review the appropriate outcome; this does not remove your right to a proportionate remedy. No replacement payment is required merely to report an error.

Fair dealing and consumer rights

We do not publish fabricated customer reviews, invent scarcity, or claim sponsored creator footage is an independent review. Promotions show their actual expiry and eligibility; a saved checkout may preserve a price for its stated reservation. Creator incentives must be disclosed. Product descriptions and these terms do not exclude rights that cannot lawfully be excluded, including applicable New Zealand consumer guarantees, Australian consumer guarantees, and mandatory rights in your country. No general no-refund or liability waiver overrides those rights.

Optional creator view payments

Some accepted creators may receive a separate written view-payment offer in their private dashboard. It is in NZD, with per-video and monthly caps, approval required before publication, a fixed counting window and staff verification. No offer is accepted by simply joining YAY, posting a video or entering a promo code. A view-paid video cannot also earn a standard video reward. The accepted offer and approved video record control the work; the website records manual payments and does not transfer funds automatically.

Privacy, changes and contact

The privacy policy describes data use. Optional storage choices are separate from contractual agreement. Material changes apply prospectively unless required by law; existing paid orders retain their agreed price and billing interval unless a lawful, clearly notified change applies. To raise a complaint or request help, Open a private YAY Discord support ticket. If unresolved, you may use the relevant consumer protection or dispute-resolution route available where you live.